Responsible Gambling

Gambling should be an enjoyable form of entertainment. At Captain Cooks Casino, we take player protection seriously and provide tools and resources to help you stay in control.

Player Protection Tools

💰 Deposit Limits

Set daily, weekly, or monthly deposit limits to manage your spending. Limits can be decreased immediately but increases require a cooling-off period.

⏰ Session Reminders

Set time reminders to alert you of how long you have been playing. Take regular breaks to maintain perspective.

🚫 Self-Exclusion

Temporarily or permanently exclude yourself from playing. During self-exclusion, you cannot access your account or receive promotional materials.

📊 Reality Checks

View your gambling history including deposits, withdrawals, and session times. Understanding your patterns helps maintain healthy habits.

Signs of Problem Gambling

Ask yourself these questions honestly:

Do you spend more time or money gambling than you intended?
Do you gamble to escape problems or relieve negative feelings?
Have you tried to cut back on gambling without success?
Do you lie to family or friends about your gambling?
Do you borrow money or sell possessions to fund gambling?
Has gambling caused relationship, work, or financial problems?

If you answered yes to any of these, we encourage you to seek help.

Help & Support Resources

🇨🇦 ConnexOntario

1-866-531-2600 — Free, confidential helpline for Ontario residents with gambling concerns.

🌐 Gamblers Anonymous

gamblersanonymous.org — Peer support and meetings for those affected by problem gambling.

📞 National Helpline

1-800-522-4700 — 24/7 confidential helpline for gambling problems and referrals.

Underage Gambling Prevention

Captain Cooks Casino strictly prohibits gambling by anyone under the age of 19. We employ rigorous age verification procedures and will close any account found to be operated by a minor, with all deposits returned to the funding source.

Parents concerned about underage access to gambling sites can use filtering software such as NetNanny, CyberPatrol, or GamBlock to block gambling websites.

Need immediate help? Contact our support team 24/7 via live chat to set deposit limits, take a break, or self-exclude from your account.