Privacy Policy

1. Information We Collect

We collect personal information when you register an account, including: full name, date of birth, email address, phone number, residential address, and payment details. We also collect technical data such as IP address, device information, and browsing behaviour on our site.

2. How We Use Your Information

Your personal data is used to: verify your identity and age, process deposits and withdrawals, provide customer support, send promotional communications (with your consent), comply with regulatory requirements, and prevent fraud and money laundering.

3. Data Protection

We employ 128-bit SSL encryption for all data transmissions. Personal information is stored on secure servers with restricted access. We maintain physical, electronic, and procedural safeguards that comply with applicable data protection laws.

4. Third-Party Sharing

We do not sell your personal information to third parties. Data may be shared with: payment processors to facilitate transactions, regulatory authorities as required by law, identity verification services, and affiliated Casino Rewards properties for loyalty program purposes.

5. Cookies

Our website uses cookies to improve your experience, remember preferences, and analyze site usage. You can manage cookie preferences through your browser settings, though some features may not function properly with cookies disabled.

6. Data Retention

We retain personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by gaming regulations. Transaction records may be retained longer for legal compliance.

7. Your Rights

You have the right to: access your personal data, request corrections to inaccurate information, request deletion of your data (subject to regulatory requirements), opt out of marketing communications, and lodge a complaint with the relevant data protection authority.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer via the live chat or email support channels available 24/7.

Last updated: January 2025